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General Inquiries - How do I register DriverUpdate? What are Driver Updates? etc. Activating and Updating DriverUpdate - What do I do if I have not received my serial number? What if I lost my serial number? Member Help - Get the DriverUpdate Product Manual, Member FAQ and access your product activation codes Support - Get help with technical problems.
Q: What are Drivers?
A: Drivers are helper programs for your hardware. They act as mediators or translators. Since different types of hardware components do different things, they need a special application to help them translate their tasks into data that the operating system (Windows) can understand. Printers need drivers to show them how to print your documents; network adapters need drivers to transform internet signal into web pages and online media; and USB ports need drivers to tell Windows how to sort out the data they're inputting.
Q: How can Drivers get Outdated?
A: When a piece of hardware gets installed, part of that process is installing the needed drivers. Over time, new technologies come out, including new media interfaces on the web, new data-transfer methods like USB, and new functionalities for old things like printers - enabling them to become smarter and faster. Instead of asking you to continually buy new hardware, manufacturers publish new drivers that can meet the latest demands. These are what allow old hardware to work with new versions of Windows.
Q: What is DriverUpdate?
A: DriverUpdate is an advanced Driver maintenance tool. It equips you with a way to easily see all of the drivers on your PC, what's called a driver profile. This profile gives you a head's up view of your computer's hardware configuration in a way that's easy to read and understand. It automatically tells you which drivers can be updated or if any drivers are damaged. Best of all, DriverUpdate will actually go and get the driver updates is you want it to. With just a few clicks, it will access the right new driver online and start the install process.
Q: How often do I need to Update Drivers?
A: If your goal is to stay up-to-speed with the latest features and technology, we recommend checking for new drivers every week. If however, you encounter any hardware errors like malfunctioning printers, scanners, keyboards or mice - then it's a good idea to check for faulty drivers right away. Driver errors in internal components can even cause PC slowdown, freezes and bluescreens.
Q: Can I Register my copy of DriverUpdate online?
A: Yes. To register your copy of DriverUpdate, simply click here This page will guide you through the registration process. Once you've registered, you'll get an activation code, called your Serial Number. This is the number you can use to activate your copy of DriverUpdate.
Q: How much does it cost to Register DriverUpdate?
A: DriverUpdate is regularly priced at $79.95, but today we are marking it down to $29.97, a full 50% off the normal price! This includes a full one-year upgrade license, so you won't need to worry about any new features that come out in later editions. You'll get these new features automatically!
Q: What methods of payment do you accept?
A: You can purchase DriverUpdate with any major Credit Card or through PayPal. We also accept Bravo, Euro Card, JCB, Novus, Master Debit and Visa Debit.
Q: Is my Private Information safe and secure?
A: Yes. Part of our mission statement includes a dedication to customer protection. That extends to every part of our service, from DriverUpdate itself to all of your interactions on DriverUpdate.net. To protect your private and financial data, we encrypt all transactions with SSL security encoding.
Q: Is my Registration Guaranteed?
A: Yes. We stand by our product. DriverUpdate was designed to be a powerful aid to managing your computer, so we take pride in its function. If you decide that you don't want to use DriverUpdate, email us at support@DriverUpdate.net within the first 8 weeks of your purchase and we'll process a refund.
Q: Is DriverUpdate easy to use?
A: DriverUpdate was engineered to make advanced PC maintenance accessible to everyone. Everything about it, from its console to its scan to its driver-update process is point and click. Clear, easy to understand readouts give you a complete and interactive profile of our computer's hardware configuration. It's easy; it's fast, and it's top-of-the-line.
Q: How do I Uninstall DriverUpdate?
A: Uninstalling DriverUpdate is easy.
If you're running Windows XP, the first thing to do is shut the program down. Look for the DriverUpdate' icon in the system tray, right-click it and select, "SHUT DOWN." Now, search for DriverUpdate in the ALL PROGRAMS list, featured in the START MENU. Once you find it, hover over the icon - a context menu should appear with one of the options being to uninstall.
If you're running Windows Vista or Windows 7, simply launch DriverUpdate, then locate it's icon in the System Tray. You may recognize this as a small UP arrow, down at the bottom right of your screen. This box will house running programs. Find the DriverUpdate icon and right click it. Select UNINSTALL.
In all versions of Windows, you can uninstall DriverUpdate using the Add/Remove Programs menu, provided in the control panel. Just make sure DriverUpdate is turned off by following the steps above. Then navigate to the Add/Remove Programs menu. Windows Vista and 7 users can simply type "Add Remove Programs" into the active search box and Windows will find the menu for you. Once open, scroll down the list of installed applications until you find DriverUpdate. Double-click to Uninstall. It's that easy.
Q: I've lost my Serial Number OR I never got it! How do I activate DriverUpdate?
A: Easy. Just go to our members' area here Log in using the email address you used to register. This will take you to our members' only page where you can get all of your account info, including your Serial Number.
If you can't remember which email address you used to register, or you're having problems accessing the members' area, please contact our customer service department by sending an email to support@DriverUpdate.net.
Q: I've activated DriverUpdate but then I upgraded my system to Windows 7; is my registration still good.
Definitely. We don't penalize you for upgrading your system; in fact, we encourage it. All you have to do to get DriverUpdate back and running is to download it here. Once it's installed, just re-activate it with your email address and serial number. Remember that you can get your serial number at our members' area at any time.
Q: How can I update DriverUpdate so that I have the latest version?
A: When you activate DriverUpdate, you're automatically entitled to any and all of our program updates. By default, DriverUpdate is set to periodically download updates when they become available. If you've turned off automatic updates, you can always check manually by going to the "Settings" menu on the main console and clicking the button that says, "Check for
Updates Now."
If a new version of DriverUpdate has been released, a message will appear notifying you. It'll ask if you'd like to download the new version. If so, just click "YES" and DriverUpdate will start the installation for you.
Q: Is there a product Manual for DriverUpdate?
A: Sure is. You can access it from "here". We also have a DriverUpdate video tutorial, you can view that "here".
Q: I am having some problems with DriverUpdate, are there any common solutions I can try?
A: Try our Member FAQ (Frequently Asked Questions). Just log in to our Members' Area to get quick tech solutions and advice about DriverUpdate.
You can also get exceptional community support by visting our forum or sending us an email, outlining any questions you may have.
If you are a customer and wish to contact our support team for help, information or technical questions, chat with us, or, email our support team.
Registered Customers: Please sign in so that we may prioritize our emails. Due to heavy volume please allow 24 hours for responses to be sent. We appreciate your patience.
DriverUpdate uses award-winning cloud technology to conveniently update multiple PC drivers simultaneously and in proper sequence. Drivers may also be available for free directly from manufacturers' Websites. DriverUpdate is $29.97 for a one-year license. Windows Vista and the Windows Vista Start button are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.